Notice of Privacy Practices
KaufCare Advanced Urgent CareKaufCare PLLC
2515 Eliot St.
Denver, CO 80211
Phone: (970) 800-2515
Effective Date: September 19, 2026
Your Information. Your Rights. Our Responsibilities.
This Notice describes how medical information about you may be used and disclosed, how you can obtain access to this information, and your rights regarding your health information. Please review it carefully.
KaufCare Advanced Urgent Care (“KaufCare,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your health information.
Your Rights
You have certain rights regarding the health information we maintain about you.
Get an Electronic or Paper Copy of Your Medical Record
You may ask to see or obtain an electronic or paper copy of your medical record and other health information we maintain about you.
We will provide a copy or summary as required by applicable law, generally within the time required by law. We may charge a reasonable, cost-based fee when permitted.
Ask Us to Correct Your Medical Record
You may ask us to correct health information about you that you believe is incorrect or incomplete.
We may deny certain requests as permitted by law, but if we do, we will explain the reason in writing.
Request Confidential Communications
You may ask us to contact you in a specific way, such as only at a particular telephone number or email address, or to send communications to a different address.
We will accommodate reasonable requests as required by law.
Ask Us to Limit What We Use or Share
You may ask us not to use or share certain health information for treatment, payment, or healthcare operations.
We are not required to agree to every request, and we may decline a request if, for example, it could affect your care.
If you pay for a healthcare service or item in full out of pocket, you may ask us not to disclose information about that service or item to your health plan for purposes of payment or healthcare operations. We will honor that request unless disclosure is required by law.
Get a List of Certain Disclosures
You may ask for an accounting of certain disclosures of your health information made during the six years before your request.
The accounting generally does not include disclosures for treatment, payment, or healthcare operations and certain other disclosures excluded by law.
We will provide one accounting in a 12-month period without charge. We may charge a reasonable, cost-based fee for additional requests during the same period when permitted by law.
Get a Copy of This Notice
You may ask for a paper copy of this Notice at any time, even if you agreed to receive it electronically.
The current Notice is also available on the KaufCare website.
Choose Someone to Act for You
If you have given someone medical power of attorney or another person has legal authority to act as your personal representative, that person may exercise your privacy rights as permitted by law.
We may verify that person’s authority before taking action.
File a Complaint
You may contact KaufCare if you believe your privacy rights have been violated.
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
KaufCare will not retaliate against you for filing a complaint or exercising your privacy rights.
Your Choices
For certain health information, you may tell us your preferences about what we share.
For example, you may tell us whether we may:
- Share information with family members, friends, caregivers, or others involved in your care;
- Share information in a disaster-relief situation; or
- Contact you for certain communications where your choice is required.
If you are unable to tell us your preference, such as during a medical emergency, we may share information when permitted by law and when, using professional judgment, we believe doing so is in your best interest.
For certain uses and disclosures—including certain marketing activities, sale of health information, or other activities requiring authorization—we will obtain your written authorization when required by law.
If you give us written authorization, you generally may revoke it in writing at any time for future uses or disclosures.
KaufCare does not sell your protected health information.
How We Typically Use or Share Your Health Information
Treatment
We may use your health information and share it with healthcare professionals involved in your treatment.
For example, we may provide relevant information to a physician, hospital, specialist, pharmacy, laboratory, imaging facility, or other healthcare professional involved in your care.
Healthcare Operations
We may use and share health information to operate KaufCare, improve the quality and safety of our services, manage our practice, train staff, evaluate clinicians, conduct compliance activities, and improve our clinical and administrative systems.
Payment
We may use and share health information for payment-related activities as permitted by law.
KaufCare primarily operates as a direct-pay medical practice. At your request, we may provide documentation such as a superbill that you may submit to an insurer or other payer.
Other Uses and Disclosures
We may use or disclose your health information without your written authorization when permitted or required by law.
Examples may include:
- Public-health and safety activities;
- Reporting suspected abuse, neglect, or domestic violence when required or permitted by law;
- Preventing or reducing a serious threat to health or safety;
- Health oversight activities;
- Workers’ compensation;
- Certain law-enforcement purposes;
- Judicial and administrative proceedings when legally authorized;
- Coroners, medical examiners, and funeral directors;
- Organ and tissue donation;
- Certain government functions;
- Research when applicable legal requirements are satisfied; and
- Other uses or disclosures required by federal or state law.
Where another applicable law provides greater privacy protection than HIPAA, KaufCare will follow the more protective requirement.
Substance Use Disorder Records and 42 CFR Part 2
Federal law provides additional confidentiality protections for certain substance use disorder (“SUD”) patient records under 42 CFR Part 2.
KaufCare is an urgent-care medical practice and does not hold itself out as a federally assisted substance use disorder treatment program solely because its clinicians may evaluate or treat medical conditions involving alcohol or other substances.
However, KaufCare may receive, create, maintain, or otherwise possess records that are protected by 42 CFR Part 2.
When information in our possession is subject to Part 2, KaufCare will use and disclose that information only as permitted by applicable federal law.
Part 2-protected records generally receive additional protections concerning their use and disclosure, including restrictions on the use of such records in certain civil, criminal, administrative, and legislative proceedings against a patient.
When authorization or consent is required for a particular use or disclosure of Part 2 information, we will obtain it as required by law.
If Part 2-protected information is used for fundraising communications, we will provide the notice and opportunity to opt out required by applicable law.
Nothing in this Notice should be interpreted as reducing the additional confidentiality protections applicable to information protected by 42 CFR Part 2.
Sensitive Health Information
Some categories of health information may receive additional protection under federal or Colorado law.
Depending on the circumstances, this may include certain information concerning substance use disorder treatment, behavioral or mental health treatment, sexually transmitted infections, genetic information, reproductive healthcare, or healthcare provided to minors.
When an applicable federal or Colorado law imposes privacy protections or disclosure restrictions that are more protective than HIPAA, KaufCare will comply with the more protective requirement.
Business Associates and Healthcare Technology
KaufCare uses technology and outside service providers to operate the clinic and provide patient care.
These may include electronic health record systems, communications systems, scheduling systems, laboratory or diagnostic services, payment and administrative systems, cloud infrastructure, and other healthcare technology.
When a vendor creates, receives, maintains, or transmits protected health information on KaufCare’s behalf and qualifies as a HIPAA business associate, KaufCare requires appropriate safeguards and a Business Associate Agreement when required by law.
KaufCare seeks to apply reasonable administrative, technical, and physical safeguards to protect health information.
Website, Analytics, and Advertising Technology
KaufCare uses its website to provide information, allow patients to contact or schedule with the clinic, and help patients find appropriate care.
Public portions of the website may use cookies, analytics tools, advertising technologies, and similar technologies to understand website performance and measure how people find KaufCare.
KaufCare seeks to separate advertising attribution from protected clinical information.
We do not intentionally send patient names, telephone numbers, email addresses, symptoms, diagnoses, medical notes, medical records, call recordings, call transcripts, or other protected health information to advertising platforms such as Google Ads for advertising attribution or optimization.
Where advertising attribution is used, KaufCare may use advertising click identifiers and limited conversion metadata designed to determine whether advertising resulted in actions such as an inquiry, appointment, or completed visit, subject to applicable privacy requirements.
For example, advertising systems may assign technical identifiers such as advertising click identifiers to a website visit. KaufCare may preserve appropriate attribution information so that we can understand whether advertising resulted in a legitimate inquiry or patient encounter without intentionally transmitting the patient’s medical information to the advertising platform.
KaufCare does not consider the presence of a privacy policy, cookie notice, or website consent mechanism by itself to authorize a disclosure of PHI that otherwise requires authorization under HIPAA.
When a website, communications, analytics, call-tracking, or other technology vendor receives PHI on KaufCare’s behalf, KaufCare evaluates the relationship under applicable HIPAA requirements and requires appropriate contractual protections, including a Business Associate Agreement when required.
Calls, Text Messages, Email, and Electronic Communications
KaufCare may communicate with you by telephone, text message, email, patient portal, or other electronic methods for treatment, scheduling, administrative communications, and other purposes permitted by law.
Electronic communications can carry privacy risks depending on the technology and circumstances.
We use reasonable safeguards appropriate to the communication and applicable legal requirements.
You may request reasonable alternative methods of communication.
Where KaufCare uses a third-party communications or call-management service that handles PHI on our behalf, we require appropriate HIPAA protections when applicable.
Artificial Intelligence and Clinical Technology
KaufCare may use technology-assisted tools, including artificial intelligence-enabled tools, to support clinical documentation, administrative workflows, quality improvement, and other healthcare operations.
When such technology creates, receives, maintains, or transmits PHI on KaufCare’s behalf, it is subject to the same privacy and security requirements applicable to other systems handling PHI, including Business Associate Agreement requirements when applicable.
Technology-assisted tools do not replace the professional judgment of KaufCare clinicians in making patient-care decisions.
KaufCare does not intentionally provide PHI from clinical AI or documentation systems to advertising platforms for advertising purposes.
Our Responsibilities
KaufCare is required by law to:
- Maintain the privacy and security of your protected health information;
- Follow the duties and privacy practices described in the Notice currently in effect;
- Provide you with this Notice;
- Notify you following a breach of unsecured protected health information when notification is required by law; and
- Use or disclose your health information only as permitted by law, as described in this Notice, or as authorized by you.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information when notification is required by law.
Changes to This Notice
We may change the terms of this Notice and our privacy practices.
Changes may apply to health information we already maintain as well as information we receive in the future.
If we materially revise this Notice, the current version will be available at KaufCare, upon request, and on our website.
Questions, Privacy Requests, or Complaints
If you have questions about this Notice, wish to exercise your privacy rights, or believe your privacy rights have been violated, contact:
KaufCare Privacy OfficerKaufCare Advanced Urgent Care
2515 Eliot St.
Denver, CO 80211
Phone: (970) 800-2515
Email: [email protected]
You may also file a complaint with:
U.S. Department of Health and Human Services Office for Civil Rights
Information about filing a complaint is available through the HHS Office for Civil Rights.
KaufCare will not retaliate against you for filing a complaint or exercising your privacy rights.
Effective Date: September 19, 2026
Website data practices for kaufcare.com are described separately in the website Privacy Policy.